Academic Transcription Services.
Aca
At the cutting edge?
So are we.
WHAT YOU GET:
– Lowest rates (see: best rates)
– Australian confidentiality agreements.
– Binding Australian data agreements.
– Payment via University grants/finance.
– Research software options e.g. NVivo.
– Best practice De-identification/Anonymisation options.
– On-call Project Manager.
Transcript Divas are registered providers of Academic Transcription Services to many universities across Australia. We transcribe projects for both faculty staff and students from the University of Sydney, Monash and the University of Melbourne to name a few. We make the whole process easy, affordable and compliant. Jump on the Website Live Chat with Amber the Project Manager, or give them a call on the office line, Sydney 02 8007 5559. We will help you sort out any issues or questions you have and get the project rolling for you ASAP.
We have the best academic rates in Australia.
And can tailor the service directly to your project. No AI. No outsourcing overseas.
FINDING A TRUSTWORTHY SERVICE. Your interviews and focus groups have been conducted, you think you have some great data, and all you need are those audio recordings typed out affordably, accurately and with a team that will adhere to your university research policy and keep the data in Australia. You are looking for Academic Transcription Services you can trust.
WHY CHOOSE US?
BEST ACADEMIC RATES IN AUSTRALIA. We have the lowest Australian-produced academic transcription rates on Google. Talk to us about how we can fit into your transcription budget and still maintain the security and privacy regulations for the university.
200% guarantee on both timelines and accuracy. No other transcription service in Australia stands behind their service like we do. If things are not right – or you need to change the order – we are right here on live chat or the phone. No waiting. No long chats with AI Chad in a far-off call centre.
TAILORED. Upload custom transcript templates, indicate specific transcript preferences and be assigned your very own personal project manager to call or email directly. We will guide your project through the process.
University Privacy & Data Security Standards. Our uploads and storage are on our Sydney server, encrypted in transit and in storage, and our typing team is in Australia. Our process will pass your university data security policy, and we can review and sign a confidentiality agreement – nearly always within 12 hours.
Australian Privacy Principles (APP) Compliant & Confidentiality. As part of the ordering process, we can provide a signed university-approved confidentiality and ethics agreement (see: HERE). You can download our agreement or upload yours for us to sign. Our agreement is based on extensive experience working within the academic arena. This Transcription Confidentiality Agreement aligns with most Ethics Approval requirements and the Australian Privacy Principles. You can download, sign and send us back this agreement. We are also happy to sign your confidentiality agreements if requested.
University Friendly payment. We have vast experience in dealing with Australian University finance and grant processes. We send invoices after projects are completed, not before, so you don’t have to pay upfront. We have directly dealt with and invoiced a lot of different university departments hundreds of times. Payment will be smoother than a quantum atom mirror.
Quick Quote system for grants and proposals. We have a “quick quote” online quote system to enable clients to generate quotes for research proposals and grants quickly. No, you don’t have to call us or make time to have an “appointment”. Fill in your project details on the form, generate the total cost, and email yourself the quote. Quick. Easy. Done (and if you do have questions – jump on the Live Chat with Amber. The actual Project Manager who will be handling your project).
Academic Discounts – at least 10%.
We are very keen to widen our work on your research project. Talk to us about how we can fit into your transcription budget. If you get a better quote, email us, we are pretty sure we can do better.
Ethical ‘Living Wage’ committed. We are super active in keeping our costs down for clients. We are also super committed to our Australian based team and provide fair pay for the awesome work they deliver (READ: What is the living wage? Why is it important?).
BEST PRACTICE: De-identification of Academic Transcripts.
De-identification processes are used to safeguard the personal identity of research participants from being revealed.
If needed, we can produce transcripts compliant with the widely accepted HIPAA Standard.
Using the HIPAA Safe Harbor method – there are 18 Standard identifiers commonly found in data (e.g. names, addresses etc.). These identifiers can be replaced with a non-identifying placeholder, e.g. “17 Smith Street” becomes [address], “Sam Smith” becomes [personal name]. Or Pseudonymization techniques where a “code” replaces the identifier with a temporary ID e.g. ‘Sam Smith’ becomes “Mr White”, and “17 Smith Street” becomes “Mr Whites address”.
UNIVERSITY GRANT/FINANCE: No need to pay upfront.
We will email you an invoice AFTER we send the project back. No risk – pay after you review our work.
University Grant invoice based payment. No need to pay online or upfront. We can invoice your department directly. We have directly invoiced a lot of different university departments, hundreds of times. Include any Purchase Order number (PO number) in the box on the order form to really get things going smoothly.
90 Days Payment Timeline. University finance and grants can take a long time to process. To take the pressure off, we offer a 90-day payment timeline for our University clients.
Tailored Transcripts & Qualitative Templates
One size does not fit all.
TAILORED TRANSCRIPTS: Get control over what is included and what is not included in your transcripts. Choose to include or not include active listening injections, false starts, repetitions, stutters, slang contractions etc.
TAILORED TEMPLATES: We can tailor our transcript templates so they can be input directly into qualitative research software programs such as NVivo, MAXQDA, ATLAS.ti etc.
UPLOAD YOUR OWN: We can also incorporate most templates or tweaks that clients need.
Don’t know where to start? Don’t worry, we are experts at this.
We have transcribed hundreds of projects and thousands of hours of interviews and groups.
Questions? Get in touch. We are on your team
