Transcription Rate Review 2016
Transcription Services Review 2016
What was the review process?
In February 2016, using Google, Transcript Divas Australia searched for the top 10 transcription services in Australia. We then emailed the top 10 to request a quote on their transcription rates for a four hour, clearly recorded, one to one interview.
We have seen that privacy and confidentiality is a rising concern with our clients. Particularly the fact that work completed outside the Australia is not subject to privacy or confidentiality legislation making privacy processes null and void. We asked if each would be willing to sign a confidentiality agreement noting that the material will be destroyed and all work will be completed within the Australia.
Out of the 10 Transcription Services we contacted 8 replied. This is slightly better than the 2015 service review of 7 replies out of 10. Most replied with a few hours – which was satisfying.
After analyzing the replies we were surprised to find that Transcript Divas Australia came out on top. The Divas had one of the lowest transcription rates (our current: transcription rates) and were the only service to offer a 200% guarantee on both time lines and accuracy.