Transcript Divas Australia is an Australian registered Transcription Service (ABN 44 925 005 362). We have been operating since 2012, and carry both Professional Indemnity ($2M) and
Public Liability ($10M) Insurance.
My 200% Guarantee*
My on-time promise. I am serious about on-time delivery with a 200% time-line guarantee. I guarantee if we are not exactly on time with your transcript, it will be free. I will also provide you with a credit for the same amount, a 200% on-time guarantee.
My accuracy promise. I believe in providing an accurate transcript. If you provide a clear recording, I promise you, you will receive a “US Courtroom” level, accurate transcript. If not, there will be no charge for receiving it and I will also provide a free credit for the same amount. I offer the only transcription service in the Austraila that will stand by their commitment to accuracy to this degree, a 200% accuracy guarantee.
My name is Andrew Dodson and I am the founder of Transcript Divas. After 6 years working as a social researcher in Public, Private and Charity Sector Research I founded Transcript Divas Australia. As a Qualitative Researcher, I worked with many different Transcription Services. I literally had hundreds of hours of interviews and discussions transcribed.
However, I found that transcript services could only offer, at best, a 24-hour turnaround. No service ever offered any sort of guarantee that a transcript would actually turn up on time, or that it would be accurate. I felt in each project, that I just handed over my recordings to some online, faceless service and was left to hope for the best.
After a few let-downs – at critical moments – I went out and found my own typists. I sifted out the gold and formed a transcription team that I could rely on; a transcription team for me. After a while I started lending this team out to work friends and associates – then their associates. The processes become faster, the team grew, we got good reviews from clients, we started being listed on the 1st page of Google. Suddenly I had a transcription service. Transcript Divas had arrived!